Shipping policy

Processing time. Orders are packed and shipped within 1–2 business days from our US studio.

Delivery. We ship via USPS with tracking. Typical US delivery is 2–5 business days after shipment. You’ll get your tracking number by email as soon as your order ships.

Rates. Calculated at checkout.

Where we ship. United States. Somewhere else? Email xtrarugz@gmail.com and we’ll see what we can do.

Lost or damaged in transit. Email xtrarugz@gmail.com with your order number (and a photo for damage) — we’ll make it right with a replacement or refund.